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Reviews at Nemoke Trails Apartments

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Posted On: 4/2/2019

Great place to live!

I love this place! I've been a resident for four years and have a great relationship with the management and staff. The property is beautiful, amenities are great and maintenance requests are always taken care of quickly. Highly recommended!
By: Dallas C.     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for the great review, Dallas! We appreciate your feedback and we are thrilled that you chose to make Nemoke Trails your home!

Posted On: 2/12/2019

Maintenance is Outstanding

I called about 10am in the morning with a clogged kitchen sink. Ethan R. came to fix it by the early afternoon same day! He fixed the sink and even gave me some maintenance tips to keep the sink drain clean. Very professional, quick, and solved the problem. I've been living here for over four years and have nothing but amazing things to say about Nemoke. Absolutely wonderful staff that take great care of us here. I only gave a 4 star for amenities because they do not offer recycling.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind review!

Posted On: 1/21/2019

Maintenance- Ethan R

After a very cold Sunday I found my apartment unable to heat up. Ethan came by and weatherized my Windows and doors. Now it's warm and toasty. I really appreciated his friendly manner and efficiency. As always you can count on the staff at Nemoke to quickly handle issues for the residents.
By: Marcia     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind review! If there is anything else we can do for you just let us know.

Posted On: 1/7/2019

Maintenance

I usually put everything I need done as low priority and they always seems to get right to it. The maintenance staff is awesome!
By: Kaitlin Lehto     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind review! If there is anything else you need please let us know. -Nemoke Trails Management

Posted On: 3/23/2018

Fixed maintenance issue

The clothes hanging shelf in the bedroom wore out, maybe it was overloaded a bit. Anyways, left a message on the front desk and it was fixed before I got home that night. When they fixed it, instead of replacing the particle board, they used a nice solid board that is much stronger. Appreciate the quick response and the professional repair. Awesome service. Thank you very much. Please let the maintenance guys know I really appreciate it.
By: George C. Masinda     Verified Resident
Source: Property Site Read Property Manager's Response

Hi George! We are so happy to hear that you are satisfied with our maintenance staff. Please let us know if there is anything else we can do for you in the future. -Nemoke Trails Staff

Posted On: 2/25/2018

heating issue fixed on Saturday Night

Came home, apartment was about 95 degrees on a Saturday Night. Called the emergency after hours number and got a call back within two minutes. The service person was at my door within a half hour and very pleasant and positive. Got it fixed (stuck valve in the boiler) and was on his way. Now, I have been on call and those saturday night emergency calls are just a pain. This guy was courteous and pleasant, Positive attitude, a bit of humor. Awesome experience all around. Thank you very much. George
By: GEORGE C MASINDA     Verified Resident
Source: Property Site Read Property Manager's Response

Hi George! Thank you so much for the review! If there is anything else we can do for you please let us know. -Nemoke Trails Staff

Posted On: 12/26/2017

Awesome Staff

I really like living here. The staff in the office are very responsive and helpful. I really appreciate the recent free gift wrapping station. Cheerful when I pick up packages. The few maintenance issues have been handled the next day with a smile. Even something small and insignificant like a burnt out light bulb where I do not want to climb on a chair, they take care of. They always have a nice selection of snacks too. All in all a nice apartment for the money. Sincerely, George
By: GEORGE C MASINDA     Verified Resident
Source: Property Site Read Property Manager's Response

Hi George, Thank you so much for the kind review! It's always nice to hear that our residents enjoy our community. If there is anything we can do for you, please let us know. Thanks again! -Nemoke Trails Management

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
5 out of 5 stars

Testimonials

 

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